Frequently asked
questions and answers
You need to have a valid identity document (ID card, passport or refugee ID card) and PIN number which the sender gave you.
It is necessary to know the name and last name of the sender, amount and country from where the order was sent.
Your order can be paid out at any branch of Banka Poštanska Štedionica, AIK banka, VIP exchange offices, ALTA PAY offices and other exchange offices across Serbia.
Find your nearest RIA location here.
Your order can be paid out at any branch of Banka Poštanska Štedionica.
Payout is avalaible within minutes of the money transfer was created, depending on agent working hours and time difference.
Orders sent from USA, initiated via online RIA application are usualy avalaible in Serbia within a few working days, because of the additional checks.
You can check the order status here by entering PIN number in the checkbox.
Quite simple! No need to have a bank account either for sending or receiving money transfer. Go to the closest RIA location and apply for sending money transfer via RIA. You can send money from Banka Poštanska Štedionica, AIK bank, VIP exchange offices, GONZO and DUNAV exchange offices.
Inform the operator about receivers name and last name, destination country and amount. Please specify if you want the receiver to get the money in a certain currency.
Orders are sent exclusively in RSD.
Great rates and low fees are avalaible for sending money transfer to counties across the region and some popular destinations for users in Serbia.
Check the official list of rates here.
Information about the current offers can be obtained from any of the RIA Money Transfer network payment points.
It is 5000 EUR per month.
Via official RIA site or by contacting RIA customer support service 011/3216860 The payout is normally finished in 24h.
